It's about building relationships and turning the knowledge you gain in training into customer service wins. If you're ready to grow your skills, this is a role with a lot of potential. Your attention to detail is essential you'll keep a record of actions taken and create documents that ensure your customers’ service histories are available for future Representatives. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. We’ll help you develop the skills to be comfortable and adaptable troubleshooting all kinds of technical mobile issues.
No matter your background, our training program can put you ahead of the curve on all the latest technology.
#SPECTRUM MOBILE CUSTOMER SERVICE FREE#
Mobile Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.īenefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. You would be joining a cutting edge company in over 41 states, and growing.įull-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts. What’s great, after 30 days we offer tuition assistance, medical/dental/vision, 401K benefits, PTO and discounted cable benefits. No matter what your background is, our fully paid training program can put you ahead of the curve on all of the latest Spectrum technology. This may be a new road for you, but the journey is all mapped out. Join a team committed to developing your talent, rewarding your efforts, and providing opportunities for your career growth.
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